Privacy policy
Last updated October 2026.
Updated
Who we are
Anchor Co Media ("we") operates this site. Contact: team@anchorcomedia.com.
What we collect
When you submit a quote request, on the form or through an AI assistant or other software (which we record as not consented to calls or texts until you confirm on the form): your name, phone number, ZIP code, the number of stumps, your job description, how you prefer to be contacted, a record that you gave consent and which consent wording you agreed to, the page you submitted from, and the date and time.
We also record how the request reached us: the website that referred you (its domain name only, never the full address), any campaign tags in the link you followed (such as utm_source), the first page you landed on, and, for requests sent by software, the name it gives for itself and its user-agent string. We use this to learn which channels, including AI assistants, send real requests.
We do not use advertising cookies and we do not run analytics scripts on this site. The quote form keeps the referral details in your browser's session storage until you submit or close the tab. We do not store your IP address in your lead record; we keep only a one-way keyed hash of it, used to limit abuse. Our hosting provider, Vercel, keeps standard server logs.
Why we collect it
To pass your request to independent local stump removal or tree service providers so they can contact you about a quote, and to respond to you about the request.
Who sees it
- One or more independent local service providers who may call, text or email you about your request.
- Our hosting and storage providers (Vercel), who process data for us.
We do not sell your information to data brokers, and we do not use it for unrelated marketing.
How long we keep it
Only as long as needed to match you with a provider and handle follow-up or disputes. You can ask us to delete it at any time.
Your choices
Email team@anchorcomedia.com with the phone number you used and ask us to delete your request. We will delete it from our storage and tell you when it is done. Providers who already received it keep their own records and handle those under their own policies. You can tell a provider to stop contacting you by replying to them. Residents of states with privacy laws, including California, have rights to know, delete and correct personal information, and you may use the same email address to exercise them.
Security
Requests are stored in a private storage bucket that is not publicly accessible, behind an access token. No system is perfectly secure, but we limit access and do not publish requests.
Children
This site is not for people under 18, and we do not knowingly collect their information.
Changes
We will update this page and its date if our practices change.
Get a free stump removal quote in St. Charles
Describe the stump. We pass the request to an independent local pro, who contacts you with a price. No cost, no obligation.
New service: we are still signing up local pros, so responses are not guaranteed.